Privacy Policy

This privacy policy explains how we use any personal information we collect about you when you use this website or you contact us by any other method.

What information do we collect about you?
How will we use the information about you?
Marketing
Controlling your information
How we use cookies
Links to other websites
Security
How to contact us

We are committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy.

Print Plus may change this policy from time to time by updating this document. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01 May 2018.

Print Plus is a trading name of Georgetown Ltd (Company No 07391916, Registered Office: 126 Widemarsh Street, Hereford HR4 9HN), and is referred to in this document as We or Us.

What information do we collect about you?

We collect information about you when you contact us by any means, or place an order for products or services. This information includes:

your name and job title
contact information including address, phone numbers and email address
information relevant to the matter about which you have contacted us
information relevant to any goods or services you have asked us to supply
website usage information, collected using cookies.

We also collect information when you provide feedback, voluntarily complete a customer survey or register on our web site.

How will we use the information about you?

We require this information to understand your needs and provide you with a better service, and for the following reasons:

to respond to your enquiry or to supply any goods or services requested
internal record keeping
to improve our products and services
we may use the information to customise the website according to your interests

The legal basis for this will be the preparation or fulfilling of a contract between us.

In processing your order, we may send your details to other companies who provide specialist services required to produce your job. They will see only the data which is part of the finished product (e.g. Name, Address and Contact Details on a business card).

We may use an external carrier to deliver your job, and they will need your Name, Address and Contact Details in order to do this.

Marketing

From time to time, if you have given us permission, we may wish to

send promotional emails about products, special offers or other information which we think you may find of interest using the email address which you have provided
use your information to contact you by email, phone, fax or mail for market research purposes.

The legal basis for this will be consent, and we will keep details of any consent you have given.

Print Plus will not share your information for marketing purposes with any other company.

You have the right at any time to withdraw your consent for us to contact you for marketing purposes without giving a reason.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that we may use the information for direct marketing or other purposes
if you have previously agreed to us using your personal information for direct marketing or for any other purpose, you may change your mind at any time by writing to us or emailing us at enquiries@printplushereford.co.uk

We will not sell or distribute your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the General Data Protection Regulation. If you would like a copy of the information please write to Print Plus at 126 Widemarsh Street, Hereford HR4 9HN.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

If you have previously given us personal information for any purpose, you may request that we delete it at any time by writing to Print Plus at 126 Widemarsh Street, Hereford HR4 9HN.

How we use cookies

A cookie is a small file which we ask for permission to store in your computer, tablet, mobile or other device. If you agree, the file is added and the cookie lets you know when you visit a particular site and helps us to analyse web traffic. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website at printplushereford.co.uk may contain links to other websites. If you use one of these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and read the privacy statement for the website in question.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and management procedures to safeguard and secure the information we collect.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

by email: enquiries@printplushereford.co.uk
by post: Print Plus, 126 Widemarsh Street, Hereford HR4 9HN